PeakRewards℠ Online Access
What is it?
PeakRewards℠ Online Access is a useful tool that gives you 24/7 access to your PeakRewards℠ thermostat(s) or switch(es). This valuable online resource is designed to help you manage your settings and preferences from anywhere with access to a web browser. Simple, user-friendly tools allow you to:
- Change your thermostat settings. Click here for thermostat scheduling helpful tips.
- Override non-emergency cycling events, up to two times a year for the A/C program. You cannot override your program participation during an emergency event and will be cycled at your chosen cycling level (50%, 75% or 100%).
- View your cycling history for each device installed in your home.
In order to use PeakRewards℠ Online Access, you must be a BGE residential customer and enrolled in PeakRewards℠.
How does it work?
By simply logging onto your BGE.com account, you can control your programmable thermostat settings even when you are not home in five easy steps!
- Log onto your BGE online account: bge.com/myaccount and enter your BGE User ID and Password to sign in.
Not registered for a bge.com account? Click the Register Now link online to sign-up. You must have your BGE account number at the time of enrollment. It may take up to 48 hours for the Manage my PeakRewards Settings link to be visible for newly registered users. - The site will open to the "My Bill" tab. PeakRewards online access will be located on the My Energy tab.
- If you are enrolled in the PeakRewards program, PeakRewards will be listed in the “Program Enrollment” section.
- If you are not enrolled in PeakRewards, PeakRewards will not be listed in the “Program Enrollment” section.
- Please note: the "Program Enrollment" section will include all BGE programs that you are enrolled in (example: Budget Billing).
- To access the "My Energy" tab, click on the "PeakRewards" link under "Program Enrollment" or click on the "My Energy" tab.
- From the "My Energy" tab, you will be able to access your PeakRewards account by clicking on the "Manage My PeakRewards Settings" link.
- Note: If you are not enrolled in PeakRewards, the link under the "PeakRewards" section will say "Learn More About PeakRewards."
- Once you click on "Manage my PeakRewards Settings," you will be logged in and will be able to access all of the site features. You can now:
- Track Cycling Event Status and History
- Set and Save Thermostat Schedules
- Temporarily Adjust Thermostat Settings
- Change Device Label(s)
- Check Enrollment Status
- Override non-emergency cycling events, up to two times a year. You cannot override your program participation during an emergency event and will be cycled at your chosen cycling level (50%, 75% or 100%). The override link on PeakRewards Online Access will not appear during an emergency event.
BGE is not responsible for the thermostat settings and schedules, which are chosen by the customer. BGE cannot guarantee the information transmitted will change the setting due to atmospheric conditions and/or weak signaling strength in certain areas.
